by admin | Mar 1, 2014 | Advanced Sales Techniques
There’s no way round it – how you feel comes across on the phone, so it’s important you consider how you sound. There are multiple methods of communication available to customers now so when a customer decides/chooses the phone, a physical conversation, this is a...
by admin | Sep 9, 2013 | Advanced Sales Techniques
Ah, the eternal struggle! Attitude over aptitude – aptitude over attitude: it’s never ending! Naturally, a balanced amount of both is ideal – knowledge and skills combined with the right approach, understanding and motivation – but this perfect...
by admin | Sep 2, 2013 | Advanced Sales Techniques
When it comes to successful sales, the basics are key. If you don’t get the basics right you’ll find sales a hard and unfriendly place – unresponsive, difficult customers with little to say and not much by way of conversation (let alone sales!) There...
by admin | Mar 16, 2013 | Advanced Sales Techniques
Socrates was one of the greatest educators who taught by asking questions and drawing out answers from his pupils who included Plato and Aristotle. Here are the six types of questions that Socrates asked his pupils. The overall purpose was to challenge accuracy and...
