Managing Change
Change is a good thing
Session Objective
Change in its purest form means moving from one state to another. In the context of business, it can mean anything from a simple change in routine to a complex restructure of management strategy. The ability to assimilate change is a key skill for the modern manager and this training looks at the fundamentals of how to manage the process successfully at individual and team level.
Session Content
- The fundamentals of change
- Reactions to change – how it makes people feel
- Change management
- The importance of communication
- Handling resistance & combating fear
- From pain to power
- Overcoming victim mentality by taking responsibility
- Measuring change
- Action plans and learning points
